Continue improving with our Customer Success Team


OUR Customer Centre ConsultanTs & Payroll Services team understand how critical Jade Star is for you

Our Customer Success Team offer a dedicated and complete application support service for you.  You gain access to experienced consultants, user groups, application support and training, and enjoy a support relationship that's second to none.

We offer a program of proactive customer engagement which delivers a highly responsive service.

I’m Rebekah Pine (Bex), I’m proud to be the General Manager of the Fusion5 Customer Success Team across Australia and New Zealand.

In 2014, I was given the opportunity to lead an enthusiastic & dedicated team who are just as passionate & committed as I am when it comes to looking after you - our customers.
From our Payroll Services team and Application Consultants through to our Service Delivery Managers, our Customer Success Team is here to provide you with a high quality customer-focused service, ensuring you’re optimising your solution & gaining value from our fantastic offerings.

Combining more than 10 years experience working in Service Delivery & Customer Centre environments, together with my straight up approach & commitment to getting things done, my team & I look forward to delivering you a customer experience which is second to none.
— Rebekah Pine | General Manager Customer Success Team (Australia & New Zealand)

The Customer Success Team is here for you!

Log an iHelp and one of our Jade Star Customer Success Team consultants will get in touch.


We can run your Outsourced payroll for you


Connect Regularly & add value to your solution 

Attend our Connect Jade Star Insight and Training sessions, along with our annual User Group and bi-annual HCM Conference.


Our Jade Star Team is here for you!

Jade Star & Self Service are designed, developed & maintained by Fusion5 in New Zealand.


You are important to us!

We Manage your solutions & Projects


Contact us & provide feedback!

It is great to add to our success stories & get your feedback about our solutions & work we've done for you.