Katie Mead and Mercedes Glover
Quality assurance and deliverables
The Technical Team thoroughly test and document our solutions to your needs prior to delivery and beyond.
Katie, from the Consultant Team, wears many hats. She’s also our Test Analyst and ensures the quality of the functional changes, bug-fixes and client specific changes made to Jade Star and Self Service.
Mercedes is our new Content Developer and brings her creative skills into the team, providing useful and quality content and communication to our customers.
Mercedes carefully creates, verifies and publishes a variety of deliverables such as the Jade Star Release Notes, How To Guides, and training material in a clear and concise way.
Mercedes is responsible for updating and maintaining the information on this website.